Printful experienced a major incident on May 15, 2023 affecting Big Cartel, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Big Cartel
Update timeline
- monitoring May 15, 2023, 08:49 AM UTC
We are currently experiencing temporary technical issues on the Big Cartel platform that are preventing the addition of products from Printful to Big Cartel. Our team is actively monitoring the situation and we will re-enable product additions as soon as these issues are resolved. We apologize for any inconvenience caused.
- resolved May 15, 2023, 02:09 PM UTC
This issue has been resolved