Printful incident

Square store sync issues

Critical Resolved View vendor source →

Printful experienced a critical incident on September 8, 2023 affecting Square, lasting 8h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2023, 05:27 AM UTC
Resolved
Sep 08, 2023, 01:53 PM UTC
Duration
8h 26m
Detected by Pingoru
Sep 08, 2023, 05:27 AM UTC

Affected components

Square

Update timeline

  1. identified Sep 08, 2023, 05:27 AM UTC

    We're experiencing issues with Square integration due to a technical error that originates from Square's side. This affects all basic integration functionality (product push, store sync, order sync, etc.). The Square team has confirmed the issue and is working on resolving this. We apologize for any inconvenience.

  2. resolved Sep 08, 2023, 01:53 PM UTC

    This incident has been resolved.