Printful incident

Squarespace connection issues

Critical Resolved View vendor source →

Printful experienced a critical incident on November 23, 2023 affecting Squarespace, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2023, 08:44 PM UTC
Resolved
Nov 23, 2023, 09:49 PM UTC
Duration
1h 4m
Detected by Pingoru
Nov 23, 2023, 08:44 PM UTC

Affected components

Squarespace

Update timeline

  1. investigating Nov 23, 2023, 08:44 PM UTC

    We're experiencing issues with Squarespace integration. This affects all basic integration functionality (product push, store sync, order sync, etc.). We are communicating with Squarespace to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. resolved Nov 23, 2023, 09:49 PM UTC

    This incident has been resolved. All functionality has been restored and orders made during the outage will be imported automatically with the next store sync.