Printful experienced a minor incident on January 31, 2023 affecting Shopify and Wix and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
ShopifyWixSquarespaceWooCommerceWebflowEcwidBigCommerce
Update timeline
- monitoring Jan 31, 2023, 03:41 PM UTC
We're experiencing slowdown in order and product import functionality. This means that new orders might not get imported instantly and newly pushed products won't appear with pictures on Printful's side right after they're pushed to your store. All orders and products will be imported, but it might take up to an hour. Please press Refresh data if you experience any issues.
- resolved Feb 01, 2023, 05:23 PM UTC
Incident resolved. Please press Refresh data if you experience any lingering issues.