Printful incident

Squarespace connectivity issues

Critical Resolved View vendor source →

Printful experienced a critical incident on October 31, 2024 affecting Squarespace, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 06:21 AM UTC
Resolved
Oct 31, 2024, 08:41 AM UTC
Duration
2h 19m
Detected by Pingoru
Oct 31, 2024, 06:21 AM UTC

Affected components

Squarespace

Update timeline

  1. investigating Oct 31, 2024, 06:21 AM UTC

    We're experiencing connectivity issues with Squarespace integration. This affects all basic integration functionality (product push, store sync, order sync, etc.). We are communicating with Squarespace to resolve this issue as soon as possible. We apologize for any inconvenience.

  2. investigating Oct 31, 2024, 08:39 AM UTC

    Connectivity issues with the Squarespace integration are resolved and normal operations are resuming.

  3. resolved Oct 31, 2024, 08:41 AM UTC

    Connectivity issues with the Squarespace integration are resolved and normal operations are resuming.