PrimeXBT experienced a major incident on March 19, 2020 affecting PXTrader trading platform and Mobile app for margin trading, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
PXTrader trading platformMobile app for margin trading
Update timeline
- identified Mar 19, 2020, 09:17 PM UTC
We observe accessibility issues on the trading platform. Some users may experience problems loading Trade page. Our team working on it to fix it as soon as possible
- resolved Mar 19, 2020, 10:53 PM UTC
Dear users, the issue has been addressed. PrimeXBT site and user accounts are fully accessible now. We continue to monitor the service performance. Thank you for your patience.