PrimeXBT incident

Margin Trading service disruption - Personal accounts and Covesting Strategies

Major Resolved View vendor source →

PrimeXBT experienced a major incident on March 11, 2021 affecting PXTrader trading platform, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2021, 05:44 PM UTC
Resolved
Mar 11, 2021, 05:59 PM UTC
Duration
15m
Detected by Pingoru
Mar 11, 2021, 05:44 PM UTC

Affected components

PXTrader trading platform

Update timeline

  1. investigating Mar 11, 2021, 05:44 PM UTC

    We observe accessibility issues on the trading platform. Some users may experience problems loading TRADE page for Margin trading and Covesting Strategies. Margin trading in iOS and Android app, and TURBO service are not affected by the incident. Our team working on it to fix it as soon as possible

  2. resolved Mar 11, 2021, 05:59 PM UTC

    This incident has been resolved.