PrimeXBT experienced a minor incident on March 29, 2023 affecting PXTrader trading platform and Mobile app for margin trading and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 29, 2023, 03:49 PM UTC
We are currently observing an issue with price quotes from one of our liquidity providers. The price quotes are being delayed for Forex and CFDs instruments. Because of the issue, users may experience order execution rejections due to missing quotes. We are aware of the issue and are currently working with our liquidity provider to restore the price feed as soon as possible. We are looking into it as a priority and should fix it in the nearest time
- monitoring Mar 29, 2023, 03:51 PM UTC
The issue with the price quotes feed has been resolved. We are monitoring the platform to ensure its performance.
- resolved Mar 29, 2023, 04:03 PM UTC
We have finished extended monitoring of the platform performance. The platform's fully operational status is confirmed.