PrimeXBT experienced a major incident on October 8, 2019 affecting PXTrader trading platform, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
PXTrader trading platform
Update timeline
- identified Oct 08, 2019, 06:00 PM UTC
We observe irregular accessibility issues on the trading platform. Some users may experience problems loading Trade page. Our team working on it to fix it as soon as possible
- resolved Oct 08, 2019, 06:08 PM UTC
Dear users, the issue has been addressed. PrimeXBT site and user accounts are fully accessible now. We continue to monitor the service performance. Thank you for your patience.