Database capacity incident affecting Service Availability
Timeline · 5 updates
- investigating May 30, 2026, 01:20 PM UTC
We are investigating an issue affecting database capacity that is causing elevated error rates and service disruption for some customers. Our engineering team is actively working to restore full service. Further updates will be provided as they become available.
- investigating May 30, 2026, 01:21 PM UTC
We are continuing to investigate this issue.
- identified May 30, 2026, 01:24 PM UTC
We identified the issue affecting database capacity and have applied corrective changes. Services have recovered and are currently operating normally. We are monitoring the platform closely to ensure stability before resolving the incident.
- monitoring May 30, 2026, 01:27 PM UTC
The mitigation measures have been successfully applied and all services have recovered. System health metrics are within normal ranges and customer-facing functionality has been restored. We are continuing to monitor the platform closely to ensure ongoing stability before formally resolving the incident.
- resolved May 30, 2026, 02:26 PM UTC
All services have returned to normal operation and are stable. We have identified and paused the processes that contributed to the incident, and the platform has fully recovered. We will continue to monitor the environment closely to ensure stability. A detailed postmortem, including root cause analysis, impact assessment, and follow-up actions, will be shared as soon as it is available. Thank you for your patience while we worked to resolve the issue.