Prezi experienced a major incident on September 16, 2025 affecting Online presenting and Online creation & editing and 1 more component, lasting 16h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics
Update timeline
- investigating Sep 16, 2025, 01:30 PM UTC
We’re investigating a potential problem.
- monitoring Sep 16, 2025, 02:45 PM UTC
Everything looks good now, but we’re monitoring just in case.
- resolved Sep 17, 2025, 06:26 AM UTC
All systems go!