Prezi incident

What's going on

Notice Resolved View vendor source →

Prezi experienced a notice incident on December 14, 2020 affecting Online presenting and Online creation & editing and 1 more component, lasting 20h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 12:05 PM UTC
Resolved
Dec 15, 2020, 08:19 AM UTC
Duration
20h 14m
Detected by Pingoru
Dec 14, 2020, 12:05 PM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationAccount managementLive PreziDesktop cloud syncAccount managementAccount managementAnalytics

Update timeline

  1. investigating Dec 14, 2020, 12:05 PM UTC

    We’re investigating a potential problem.

  2. identified Dec 14, 2020, 12:07 PM UTC

    Due to a global Gmail/Google outage, log in via google is not available for users.

  3. monitoring Dec 14, 2020, 01:00 PM UTC

    Everything looks good now, but we’re monitoring just in case.

  4. resolved Dec 15, 2020, 08:19 AM UTC

    All systems go!