Prezi incident

What's going on

Major Resolved View vendor source →

Prezi experienced a major incident on March 1, 2021 affecting Online presenting and Online creation & editing and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2021, 04:55 PM UTC
Resolved
Mar 02, 2021, 05:05 PM UTC
Duration
1d
Detected by Pingoru
Mar 01, 2021, 04:55 PM UTC

Affected components

Online presentingOnline creation & editingOnline creation & editingOnline creation & editingOnline collaborationAccount managementLive PreziDesktop cloud syncAccount managementAccount management

Update timeline

  1. investigating Mar 01, 2021, 04:55 PM UTC

    We’re investigating a potential problem.

  2. investigating Mar 01, 2021, 04:57 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 01, 2021, 05:18 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 01, 2021, 05:35 PM UTC

    Something’s not right, but we’re on the case.

  5. monitoring Mar 01, 2021, 05:51 PM UTC

    Everything looks good now, but we’re monitoring just in case.

  6. resolved Mar 02, 2021, 05:05 PM UTC

    All systems go!