Prezi experienced a major incident on March 15, 2021 affecting Online presenting and Online creation & editing and 1 more component, lasting 17h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Online presentingOnline creation & editingOnline creation & editingVideo conferencing & live sharingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics
Update timeline
- investigating Mar 15, 2021, 02:12 PM UTC
We’re investigating a potential problem.
- identified Mar 15, 2021, 02:33 PM UTC
Something’s not right, but we’re on the case.
- monitoring Mar 15, 2021, 02:55 PM UTC
Everything looks good now, but we’re monitoring just in case.
- resolved Mar 16, 2021, 07:15 AM UTC
All systems go!