Prezi incident

What's going on

Major Resolved View vendor source →

Prezi experienced a major incident on August 4, 2021 affecting Online presenting and Online creation & editing and 1 more component, lasting 23h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2021, 07:48 AM UTC
Resolved
Aug 05, 2021, 07:00 AM UTC
Duration
23h 12m
Detected by Pingoru
Aug 04, 2021, 07:48 AM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationAccount managementLive PreziDesktop cloud syncAccount managementAccount managementAnalytics

Update timeline

  1. investigating Aug 04, 2021, 07:48 AM UTC

    We’re investigating a potential problem.

  2. identified Aug 04, 2021, 07:51 AM UTC

    Something’s not right, but we’re on the case.

  3. monitoring Aug 04, 2021, 08:01 AM UTC

    Everything looks good now, but we’re monitoring just in case.

  4. resolved Aug 05, 2021, 07:00 AM UTC

    All systems go!