Prezi incident

What's going on

Notice Resolved View vendor source →

Prezi experienced a notice incident on November 15, 2021 affecting Online presenting and Online creation & editing and 1 more component, lasting 19h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2021, 03:06 PM UTC
Resolved
Nov 16, 2021, 11:01 AM UTC
Duration
19h 54m
Detected by Pingoru
Nov 15, 2021, 03:06 PM UTC

Affected components

Online presentingOnline creation & editingOnline creation & editingOnline creation & editingOnline collaborationAccount managementLive PreziDesktop cloud syncAccount managementAccount management

Update timeline

  1. investigating Nov 15, 2021, 03:06 PM UTC

    We’re investigating a potential problem.

  2. identified Nov 15, 2021, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 15, 2021, 04:17 PM UTC

    Everything looks good now, but we’re monitoring just in case.

  4. monitoring Nov 15, 2021, 04:18 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 16, 2021, 11:01 AM UTC

    All systems go!