Prezi incident

What's going on

Notice Resolved View vendor source →

Prezi experienced a notice incident on December 7, 2021 affecting Online presenting and Online creation & editing and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 03:55 PM UTC
Resolved
Dec 09, 2021, 10:11 AM UTC
Duration
1d 18h
Detected by Pingoru
Dec 07, 2021, 03:55 PM UTC

Affected components

Online presentingOnline creation & editingOnline creation & editingOnline creation & editingVideo conferencing & live sharingOnline collaborationOnline collaborationVideo downloadAccount managementLive Prezi

Update timeline

  1. investigating Dec 07, 2021, 03:55 PM UTC

    We’re investigating a potential problem.

  2. investigating Dec 07, 2021, 03:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 07, 2021, 05:34 PM UTC

    Our infrastructure provider experiences issues, but we are working towards a resolution

  4. identified Dec 07, 2021, 05:34 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Dec 07, 2021, 05:36 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Dec 07, 2021, 05:46 PM UTC

    Our infrastructure provider experiences issues, but we are working towards a resolution

  7. identified Dec 07, 2021, 05:49 PM UTC

    Our infrastructure provider is experiencing issues, but we are working towards a resolution

  8. identified Dec 07, 2021, 09:21 PM UTC

    Our infrastructure provider is experiencing issues, but we are working towards a resolution

  9. identified Dec 08, 2021, 08:26 AM UTC

    We are continuing to work on a fix for this issue.

  10. monitoring Dec 08, 2021, 08:27 AM UTC

    Everything looks good now, but we’re monitoring just in case.

  11. resolved Dec 09, 2021, 10:11 AM UTC

    All systems go!