Prezi incident

What's going on

Critical Resolved View vendor source →

Prezi experienced a critical incident on May 5, 2022 affecting Online presenting and Online creation & editing and 1 more component, lasting 20h 6m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2022, 08:50 AM UTC
Resolved
May 06, 2022, 04:57 AM UTC
Duration
20h 6m
Detected by Pingoru
May 05, 2022, 08:50 AM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics

Update timeline

  1. investigating May 05, 2022, 08:50 AM UTC

    We’re investigating a potential problem.

  2. identified May 05, 2022, 09:23 AM UTC

    We have identified an issue with the Prezi Next application on Mac, and we are currently working on the fix.

  3. monitoring May 05, 2022, 09:58 AM UTC

    Everything looks good now, but we’re monitoring just in case.

  4. resolved May 06, 2022, 04:57 AM UTC

    All systems go!