Prezi incident

What's going on

Major Resolved View vendor source →

Prezi experienced a major incident on September 20, 2023 affecting Online presenting and Online creation & editing and 1 more component, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 01:39 PM UTC
Resolved
Sep 22, 2023, 02:07 PM UTC
Duration
2d
Detected by Pingoru
Sep 20, 2023, 01:39 PM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics

Update timeline

  1. investigating Sep 20, 2023, 01:39 PM UTC

    We’re investigating a potential problem.

  2. investigating Sep 20, 2023, 01:48 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 20, 2023, 02:10 PM UTC

    Everything looks good now, but we’re monitoring just in case.

  4. resolved Sep 22, 2023, 02:07 PM UTC

    All systems go!