Prezi incident

What's going on

Major Resolved View vendor source →

Prezi experienced a major incident on October 11, 2023 affecting Online presenting and Online creation & editing and 1 more component, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2023, 07:26 PM UTC
Resolved
Oct 13, 2023, 09:06 AM UTC
Duration
1d 13h
Detected by Pingoru
Oct 11, 2023, 07:26 PM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics

Update timeline

  1. investigating Oct 11, 2023, 07:26 PM UTC

    We’re investigating a potential problem.

  2. monitoring Oct 11, 2023, 07:49 PM UTC

    Everything looks good now, but we’re monitoring just in case.

  3. identified Oct 12, 2023, 02:01 PM UTC

    Something’s not right, but we’re on the case.

  4. monitoring Oct 12, 2023, 02:08 PM UTC

    Everything looks good now, but we’re monitoring just in case.

  5. resolved Oct 13, 2023, 09:06 AM UTC

    All systems go!