Prezi incident

What's going on

Major Resolved View vendor source →

Prezi experienced a major incident on April 1, 2024 affecting Online presenting and Online creation & editing and 1 more component, lasting 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2024, 10:35 AM UTC
Resolved
Apr 02, 2024, 07:36 AM UTC
Duration
21h
Detected by Pingoru
Apr 01, 2024, 10:35 AM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics

Update timeline

  1. investigating Apr 01, 2024, 10:35 AM UTC

    We’re investigating a potential problem.

  2. identified Apr 01, 2024, 10:43 AM UTC

    Something’s not right, but we’re on the case.

  3. monitoring Apr 01, 2024, 10:43 AM UTC

    Everything looks good now, but we’re monitoring just in case.

  4. resolved Apr 02, 2024, 07:36 AM UTC

    All systems go!