Prezi incident

Possible errors with templates

Major Resolved View vendor source →

Prezi experienced a major incident on November 19, 2024 affecting Online presenting and Online creation & editing and 1 more component, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 12:55 PM UTC
Resolved
Nov 21, 2024, 01:19 PM UTC
Duration
2d
Detected by Pingoru
Nov 19, 2024, 12:55 PM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics

Update timeline

  1. investigating Nov 19, 2024, 12:55 PM UTC

    We’re investigating a potential problem.

  2. identified Nov 19, 2024, 01:34 PM UTC

    Something’s not right, but we’re on the case.

  3. monitoring Nov 19, 2024, 07:24 PM UTC

    Everything looks good now, but we’re monitoring just in case.

  4. monitoring Nov 19, 2024, 08:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 21, 2024, 01:19 PM UTC

    All systems go!