Prezi incident

What's going on

Minor Resolved View vendor source →

Prezi experienced a minor incident on November 28, 2024 affecting Online presenting and Online creation & editing and 1 more component, lasting 8h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 10:14 AM UTC
Resolved
Nov 28, 2024, 06:38 PM UTC
Duration
8h 24m
Detected by Pingoru
Nov 28, 2024, 10:14 AM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics

Update timeline

  1. investigating Nov 28, 2024, 10:14 AM UTC

    We’re investigating a potential problem with account & payment-related actions

  2. monitoring Nov 28, 2024, 10:45 AM UTC

    Everything looks good now, but we’re monitoring just in case.

  3. monitoring Nov 28, 2024, 10:47 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 28, 2024, 06:38 PM UTC

    All systems go!