PrestaShop incident

Service outage: Accounts API

Major Resolved View vendor source →

PrestaShop experienced a major incident on May 13, 2026 affecting Accounts API, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 05:29 AM UTC
Resolved
May 13, 2026, 05:39 AM UTC
Duration
9m
Detected by Pingoru
May 13, 2026, 05:29 AM UTC

Affected components

Accounts API

Update timeline

  1. investigating May 13, 2026, 05:29 AM UTC

    Accounts API is currently reporting major outage.