Presslabs Outage History

Presslabs is up right now

Presslabs had 5 outages in the last 2 years totaling 66h 58m of downtime — averaging 0.2 incidents per month.

There were 5 Presslabs outages since January 6, 2025 totaling 66h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.presslabs.com

Notice August 26, 2025

Displaying logs in dashboard not working

Detected by Pingoru
Aug 26, 2025, 02:40 PM UTC
Resolved
Aug 28, 2025, 01:44 PM UTC
Duration
1d 23h
Affected: Log SearchLog Collection
Timeline · 2 updates
  1. investigating Aug 26, 2025, 02:40 PM UTC

    After migrating from Papertrail to Solarwinds, we noticed that log filtering no longer works with the old API. Currently, logs sent to the dashboard are unavailable until a solution is found. We apologize for this issue. For any further details, please do not hesitate to contact us at [email protected].

  2. resolved Aug 28, 2025, 01:44 PM UTC

    We would like to inform you that the logs have started to reappear in the dashboard. If you notice any irregularities, please do not hesitate to contact us at [email protected].

Read the full incident report →

Critical May 21, 2025

Frontend pages returning 404 on US clusters

Detected by Pingoru
May 21, 2025, 09:21 AM UTC
Resolved
May 21, 2025, 09:37 AM UTC
Duration
16m
Affected: Public Websites
Timeline · 3 updates
  1. investigating May 21, 2025, 09:21 AM UTC

    We are currently investigating this issue.

  2. monitoring May 21, 2025, 09:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2025, 09:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2025

Backend unresponsive on some sites from US cluster

Detected by Pingoru
Apr 15, 2025, 07:50 PM UTC
Resolved
Apr 16, 2025, 07:21 AM UTC
Duration
11h 30m
Affected: US
Timeline · 3 updates
  1. investigating Apr 15, 2025, 07:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 15, 2025, 08:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2025, 07:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 6, 2025

wp-admin unavailable for some of the sites

Detected by Pingoru
Jan 06, 2025, 11:57 AM UTC
Resolved
Jan 06, 2025, 08:05 PM UTC
Duration
8h 8m
Affected: US
Timeline · 3 updates
  1. investigating Jan 06, 2025, 11:57 AM UTC

    We are currently invesitagating this issue.

  2. monitoring Jan 06, 2025, 03:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2025, 08:05 PM UTC

    This incident has been resolved.

Read the full incident report →