Presslabs incident

Frontend pages returning 404 on US clusters

Critical Resolved View vendor source →

Presslabs experienced a critical incident on May 21, 2025 affecting Public Websites, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 09:21 AM UTC
Resolved
May 21, 2025, 09:37 AM UTC
Duration
16m
Detected by Pingoru
May 21, 2025, 09:21 AM UTC

Affected components

Public Websites

Update timeline

  1. investigating May 21, 2025, 09:21 AM UTC

    We are currently investigating this issue.

  2. monitoring May 21, 2025, 09:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2025, 09:37 AM UTC

    This incident has been resolved.