Presslabs experienced a notice incident on August 26, 2025 affecting Log Search and Log Collection, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Log SearchLog Collection
Update timeline
- investigating Aug 26, 2025, 02:40 PM UTC
After migrating from Papertrail to Solarwinds, we noticed that log filtering no longer works with the old API. Currently, logs sent to the dashboard are unavailable until a solution is found. We apologize for this issue. For any further details, please do not hesitate to contact us at [email protected].
- resolved Aug 28, 2025, 01:44 PM UTC
We would like to inform you that the logs have started to reappear in the dashboard. If you notice any irregularities, please do not hesitate to contact us at [email protected].