Presslabs incident

Storage servers on US cluster degraded performance

Minor Resolved View vendor source →

Presslabs experienced a minor incident on November 16, 2017, lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2017, 12:00 PM UTC
Resolved
Nov 16, 2017, 06:30 PM UTC
Duration
6h 29m
Detected by Pingoru
Nov 16, 2017, 12:00 PM UTC

Update timeline

  1. identified Nov 16, 2017, 12:00 PM UTC

    We have identified a problem on one of the storage servers in our US cluster that can affect image uploads through your media manager. We are working on fixing it as fast as possible. In the meantime, some image uploads might timeout and not get successfully uploaded.

  2. monitoring Nov 16, 2017, 12:49 PM UTC

    The servers are back to normal and media library should be 100% operational again. We will continue to monitor the situation. Please email us any problems you see at [email protected].

  3. resolved Nov 16, 2017, 06:30 PM UTC

    This incident has been resolved.