Presslabs experienced a major incident on September 5, 2018 affecting Public Websites, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Public Websites
Update timeline
- investigating Sep 05, 2018, 11:58 AM UTC
We are currently investigating some timeouts occuring on the frontend nodes.
- monitoring Sep 05, 2018, 12:08 PM UTC
One of the edge nodes from Europe had issues, which led to timeouts for the visitors from this area. The visitors from the rest of the globe weren't affected by this. We're continuing to monitor the situation and please write us if you continue to see any issues. Thank you!
- resolved Sep 05, 2018, 01:36 PM UTC
This incident has been resolved.