Presslabs experienced a major incident on August 31, 2019 affecting Public Websites and Cache Manager, lasting 8h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Public WebsitesCache Manager
Update timeline
- investigating Aug 31, 2019, 01:03 PM UTC
We are assuming the incident is caused by one of our providers having trouble: https://www.leasewebstatus.com/incidents/connectivity-issues-in-part-of-our-network/ci25t2jr
- identified Aug 31, 2019, 03:21 PM UTC
The servers are starting to come back up again.
- identified Aug 31, 2019, 03:21 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 31, 2019, 04:43 PM UTC
The issue has been mostly resolved, except for some degraded performance that is to be expected over a short period of time.
- resolved Aug 31, 2019, 09:12 PM UTC
Everything is back to normal.