Presslabs incident

Connectivity issues on some of our clusters

Critical Resolved View vendor source →

Presslabs experienced a critical incident on September 10, 2019, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2019, 08:49 AM UTC
Resolved
Sep 10, 2019, 02:49 PM UTC
Duration
5h 59m
Detected by Pingoru
Sep 10, 2019, 08:49 AM UTC

Update timeline

  1. identified Sep 10, 2019, 08:49 AM UTC

    Due to power supply issues, some wp-admins are currently down. We're working to make them functional again.

  2. identified Sep 10, 2019, 10:12 AM UTC

    Power supply problems that affected the US cluster are solved, and all the instances are now starting up. Expect your wp-admin area to start being accessible again in a few minutes.

  3. monitoring Sep 10, 2019, 10:34 AM UTC

    All instances are now fully operational. We'll continue to monitor for a few more hours. Please let us know if you see anything unusual at [email protected].

  4. resolved Sep 10, 2019, 02:49 PM UTC

    There were no incidents reported, and our monitoring systems show that everything is running nominally. This incident is now closed.