Presslabs incident

Timeout issues on frontend

Minor Resolved View vendor source →

Presslabs experienced a minor incident on December 15, 2021 affecting Public Websites and Europe, lasting 11h 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 08:40 PM UTC
Resolved
Dec 16, 2021, 08:28 AM UTC
Duration
11h 48m
Detected by Pingoru
Dec 15, 2021, 08:40 PM UTC

Affected components

Public WebsitesEurope

Update timeline

  1. identified Dec 15, 2021, 08:40 PM UTC

    Some of the edge nodes from Europe are under maintenance(https://status.hetzner.com/incident/b90d7054-17af-4eae-a861-7ea9bfc489db), which leads to timeouts and latency for the visitors connecting in this area.

  2. monitoring Dec 16, 2021, 08:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2021, 08:28 AM UTC

    This incident has been resolved.