Presslabs experienced a minor incident on April 11, 2018, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 11, 2018, 01:43 PM UTC
We are currently experiencing degraded performance on our master cache node. Our team is working to get it back to full operational capacity.
- identified Apr 11, 2018, 01:51 PM UTC
The problem was identified and we are working on a fix right now. Meanwhile, the entire cache is frozen across our network to prevent unintended errors for your audience.
- monitoring Apr 11, 2018, 02:28 PM UTC
We have a new master cache node running, and everything should be back online at full capacity. We'll continue to monitor to make sure no other issues arise. Thank you.
- resolved Apr 11, 2018, 04:10 PM UTC
This incident has been resolved.