Presslabs incident

DataBase replication issues on one of the clusters in Europe

Notice Resolved View vendor source →

Presslabs experienced a notice incident on May 13, 2019 affecting Public Websites, lasting 11h 1m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2019, 06:15 AM UTC
Resolved
May 13, 2019, 05:16 PM UTC
Duration
11h 1m
Detected by Pingoru
May 13, 2019, 06:15 AM UTC

Affected components

Public Websites

Update timeline

  1. identified May 13, 2019, 06:15 AM UTC

    One of the clusters in Europe has the SQL servers out of sync, which makes the site display inaccurate information, or missing posts or 404 errors. We're already working on restoring everything back to normal. Please stand-by for updates.

  2. monitoring May 13, 2019, 06:33 AM UTC

    The affected sites are back up and running and we're monitoring that all affected MySQL servers are back in sync. Thank you for your patience and understanding!

  3. resolved May 13, 2019, 05:16 PM UTC

    No other errors and issues were reported since our previous update, we're therefore closing this incident. Thank you!