Presslabs experienced a minor incident on October 15, 2024 affecting Cache Manager and Presslabs Dashboard and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2024, 12:45 PM UTC
We are investigating an issue with our internal systems, which are currently working intermittently. The only effect on the websites we host is the cache refresh mechanism, which isn't working, therefore cache refreshes aren't performed. We'll add updates as soon as we have them.
- identified Oct 15, 2024, 12:55 PM UTC
We have identified the source of the issues and are now deploying a fix, the systems should be fully functional soon.
- monitoring Oct 15, 2024, 01:06 PM UTC
The necessary fix has been deployed and all systems are fully operational again. We'll continue to monitor the situation in the next few hours to ensure everything is working smoothly. Many thanks for your patience!
- resolved Oct 15, 2024, 04:23 PM UTC
All systems are functional and no other issues showed up after the fix was applied. Please contact our support team if anything shows up. Thanks again!