Prescreen incident

Prescreen Issues

Major Resolved View vendor source →

Prescreen experienced a major incident on May 12, 2020 affecting onlyfy.io and onlyfy.jobs and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2020, 06:55 AM UTC
Resolved
May 12, 2020, 10:57 AM UTC
Duration
4h 2m
Detected by Pingoru
May 12, 2020, 06:55 AM UTC

Affected components

onlyfy.ioonlyfy.jobsMail application inbox

Update timeline

  1. investigating May 12, 2020, 07:19 AM UTC

    We are experiencing networking issues with our services at the moment. We are still investigating the cause. We'll let you know as soon as we have more information. We apologize for the inconvenience.

  2. identified May 12, 2020, 07:19 AM UTC

    The issue has been identified and a fix is being implemented. We are currently monitoring the issue and will provide an update when we've confirmed it's resolved.

  3. monitoring May 12, 2020, 07:19 AM UTC

    Our services are now operational and we are continuing to monitor for any further issues.

  4. resolved May 12, 2020, 10:57 AM UTC

    The issue was resolved and all systems are back to normal.