Prescreen incident

Prescreen Issues

Critical Resolved View vendor source →

Prescreen experienced a critical incident on April 28, 2022 affecting onlyfy.io and onlyfy.jobs and 1 more component, lasting 16h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2022, 08:14 PM UTC
Resolved
Apr 29, 2022, 12:48 PM UTC
Duration
16h 34m
Detected by Pingoru
Apr 28, 2022, 08:14 PM UTC

Affected components

onlyfy.ioonlyfy.jobsMail application inbox

Update timeline

  1. investigating Apr 28, 2022, 08:14 PM UTC

    Some users are experiencing issues with our services at the moment. We are still investigating the cause. We'll let you know as soon as we have more information. We apologize for the inconvenience.

  2. investigating Apr 28, 2022, 08:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 28, 2022, 10:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Apr 29, 2022, 05:54 AM UTC

    We are currently investigating this issue.

  5. monitoring Apr 29, 2022, 09:03 AM UTC

    We have released a fix for the problem, so Prescreen is working again. We are monitoring the results.

  6. resolved Apr 29, 2022, 12:48 PM UTC

    This incident has been resolved.