Prescreen incident

onlyfy one instabil / onlyfy one unstable

Major Resolved View vendor source →

Prescreen experienced a major incident on January 18, 2024 affecting onlyfy.io and onlyfy.jobs and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2024, 01:11 PM UTC
Resolved
Jan 18, 2024, 02:14 PM UTC
Duration
1h 3m
Detected by Pingoru
Jan 18, 2024, 01:11 PM UTC

Affected components

onlyfy.ioonlyfy.jobsMail application inbox

Update timeline

  1. investigating Jan 18, 2024, 01:11 PM UTC

    Liebe Nutzer·innen, aufgrund einer Störung kann es derzeit *zu Fehlermeldungen ODER zu einer eingeschränkten Stabilität* kommen. Unsere Spezialist·innen arbeiten bereits an einer Lösung. Wir werden Sie informieren, sobald das Problem behoben ist. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten! Ihr onlyfy one Team --- Dear User, due to a malfunction, unfortunately (there may be error messages OR onlyfy one has reduced stability and can be very slow or down) at the moment. Our specialists are already working on a solution. We will inform you, as soon as the problem is solved. In the meantime, we apologise for any inconvenience caused. Your onlyfy one Team

  2. investigating Jan 18, 2024, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 18, 2024, 01:27 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jan 18, 2024, 01:29 PM UTC

    Wir haben die Ursache für den Ausfall identifiziert und arbeiten derzeit an einer Lösung. Wir informieren Sie, sobald weitere Informationen vorliegen. --- We have identified the cause of the downtime and are currently working on a solution. We will inform you as soon as more information is available.

  5. monitoring Jan 18, 2024, 01:40 PM UTC

    Wir haben einen Fix eingespielt und onlyfy one ist wieder verfügbar. Wir überwachen das System weiterhin. --- A fix has been implemented and onlyfy one is available again. We are still monitoring the results.

  6. monitoring Jan 18, 2024, 02:02 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jan 18, 2024, 02:14 PM UTC

    Das Problem wurde behoben. --- This incident has been resolved.