Prescreen experienced a minor incident on July 22, 2019 affecting Mail application inbox, lasting 7h. The incident has been resolved; the full update timeline is below.
Affected components
Mail application inbox
Update timeline
- identified Sep 30, 2019, 03:04 PM UTC
Dear Prescreen users, We were able to identify the issue. There seems to be a problem with our App. We'll keep you posted.
- resolved Sep 30, 2019, 03:04 PM UTC
Dear Prescreen users, the problems regarding mailparsing are now resolved and the queue times are back to normal. We apologize again for the inconvenience.