Prescreen experienced a critical incident on December 3, 2019 affecting onlyfy.io and onlyfy.jobs and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2019, 10:18 AM UTC
Dear Prescreen users, we're experiencing a downtime at the moment and are still investigating the cause. We'll let you know as soon as we have more information. We apologize for the inconvenience.
- identified Dec 03, 2019, 10:33 AM UTC
Dear Prescreen users, we were able to identify the cause of the downtime. There seems to be some infrastructure issues. We are working on a fix at the moment. We' ll let you know when Prescreen is available again.
- monitoring Dec 03, 2019, 10:35 AM UTC
Dear Prescreen users, the app should now be available again. We're still monitoring system performance and infrastructure.
- monitoring Dec 03, 2019, 01:21 PM UTC
Dear Prescreen users, the app should now be available again. We're still monitoring system performance and infrastructure.
- resolved Dec 03, 2019, 01:22 PM UTC
Dear Prescreen users, the recent infrastructure issue was resolved and all systems are back to normal.