Prescreen experienced a minor incident on August 15, 2024 affecting Mail application inbox, lasting 4d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 19, 2024, 09:59 AM UTC
Liebe Nutzer·innen, derzeit kommt es zu Problemen bei der Zuteilung der E-Mails (Mailparsing). Unsere Spezialist·innen arbeiten bereits an einer Lösung. Wir werden Sie informieren, sobald das Problem behoben ist. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten! Ihr onlyfy one Team --- Dear User, currently there are problems with the mail parsing. Our specialists are already working on a solution. We will inform you as soon as the problem is solved. We apologize for any inconvenience caused. Your onlyfy one Team
- monitoring Aug 19, 2024, 10:01 AM UTC
A fix has been implemented and we are monitoring the results. It will take some time until all delayed mails are processed.
- resolved Aug 20, 2024, 06:53 AM UTC
Das Problem wurde behoben und die Bearbeitungszeiten sind wieder normal. --- This incident has been resolved and the queue times are back to normal.