PreMiD incident

Major outage

Critical Resolved View vendor source →

PreMiD experienced a critical incident on June 10, 2020 affecting Database and Website and 1 more component, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2020, 07:19 AM UTC
Resolved
Jun 10, 2020, 01:25 PM UTC
Duration
6h 5m
Detected by Pingoru
Jun 10, 2020, 07:19 AM UTC

Affected components

DatabaseWebsiteDiscord bot

Update timeline

  1. investigating Jun 10, 2020, 07:19 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 10, 2020, 07:47 AM UTC

    We are currently having issues with our database as well.

  3. monitoring Jun 10, 2020, 10:17 AM UTC

    Service appears to have been restored. Monitoring for the next half hour.

  4. resolved Jun 10, 2020, 01:25 PM UTC

    We monitored for 3 hours and have assumed all services are operating as normal.