PreMiD incident

API Down

Major Resolved View vendor source →

PreMiD experienced a major incident on August 13, 2020 affecting API and Website and 1 more component, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2020, 04:05 PM UTC
Resolved
Aug 15, 2020, 11:06 AM UTC
Duration
1d 19h
Detected by Pingoru
Aug 13, 2020, 04:05 PM UTC

Affected components

APIWebsiteExtension

Update timeline

  1. investigating Aug 13, 2020, 04:05 PM UTC

    This issue affects new extension downloads, both websites, and all other API calls.

  2. identified Aug 14, 2020, 07:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 14, 2020, 06:02 PM UTC

    A fix has been implemented and we are monitoring the results. There may still be some degraded performance on the website and API.

  4. resolved Aug 15, 2020, 11:06 AM UTC

    This incident has been resolved.