PreMiD incident

Server issues

Critical Resolved View vendor source →

PreMiD experienced a critical incident on November 3, 2020 affecting API and Website, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2020, 08:07 PM UTC
Resolved
Nov 03, 2020, 10:35 PM UTC
Duration
2h 27m
Detected by Pingoru
Nov 03, 2020, 08:07 PM UTC

Affected components

APIWebsite

Update timeline

  1. investigating Nov 03, 2020, 08:07 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 03, 2020, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 03, 2020, 10:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2020, 10:35 PM UTC

    This incident has been resolved.