PreMiD incident

API Issues

Major Resolved View vendor source →

PreMiD experienced a major incident on November 25, 2020 affecting API and Website and 1 more component, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2020, 02:38 PM UTC
Resolved
Nov 25, 2020, 07:05 PM UTC
Duration
4h 27m
Detected by Pingoru
Nov 25, 2020, 02:38 PM UTC

Affected components

APIWebsiteExtensionDiscord bot

Update timeline

  1. investigating Nov 25, 2020, 02:38 PM UTC

    We are currently experiencing some issues with our API, some of our services might experience degraded performance. Downloading the extension at this moment me cause empty installs, please re-install the extension when this issue is fixed. It might take some time before this gets resolved since the person in charge is not available at this moment. Please be patient :) If you have any questions feel free to contact us in our Discord server. (https://discord.premid.app/)

  2. investigating Nov 25, 2020, 04:20 PM UTC

    The person in charge has arrived and is looking into the issue at the moment.

  3. monitoring Nov 25, 2020, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results. People that had broken extension (blank box) after re-installing extension everything should work fine. Thanks for your patience!

  4. resolved Nov 25, 2020, 07:05 PM UTC

    Everything should work fine. Thanks for your patience!