PreMiD experienced a major incident on December 2, 2020 affecting API and Website and 1 more component, lasting 4h 54m. The incident has been resolved; the full update timeline is below.
Affected components
APIWebsiteExtension
Update timeline
- identified Dec 02, 2020, 04:52 PM UTC
We are getting reports about blank extension. We know about issue. For now to resolve it, try uninstalling and installing extension again due of our LoadBalancer that doing some weird things. We are waiting for person that can fix it. Thanks for understanding!
- identified Dec 02, 2020, 04:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 02, 2020, 07:05 PM UTC
A fix has been implemented. We are monitoring results. Thanks for patience.
- resolved Dec 02, 2020, 09:47 PM UTC
This incident has been resolved. After monitoring results, we can say API is fully operational.