PreMiD incident

Infrastructure issues

Critical Resolved View vendor source →

PreMiD experienced a critical incident on April 13, 2022 affecting API and Database and 1 more component, lasting 7h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2022, 08:29 AM UTC
Resolved
Apr 13, 2022, 04:00 PM UTC
Duration
7h 31m
Detected by Pingoru
Apr 13, 2022, 08:29 AM UTC

Affected components

APIDatabaseWebsiteExtensionDiscord bot

Update timeline

  1. investigating Apr 13, 2022, 08:29 AM UTC

    We are currently working on a fix to an issue in our infrastructure. We are very sorry for the inconvenience this may cause.

  2. monitoring Apr 13, 2022, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 13, 2022, 02:03 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 13, 2022, 04:00 PM UTC

    This incident has been resolved.