PowerOutage.us incident

Hurricane Ida

Notice Resolved View vendor source →

PowerOutage.us experienced a notice incident on August 29, 2021 affecting Power Outage Site and Power Outage API, lasting 14d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2021, 02:43 PM UTC
Resolved
Sep 12, 2021, 04:06 PM UTC
Duration
14d 1h
Detected by Pingoru
Aug 29, 2021, 02:43 PM UTC

Affected components

Power Outage SitePower Outage API

Update timeline

  1. monitoring Aug 29, 2021, 02:43 PM UTC

    Stage 1 storm mode activated. NOC online and monitoring data integrations.

  2. monitoring Aug 29, 2021, 09:39 PM UTC

    UK data integrations have been paused to keep data updates running timely. (We are working on backend improvements so this wont be necessary in the future.)

  3. monitoring Aug 30, 2021, 03:01 PM UTC

    Stage 1 storm mode is still active system wide. Stage 2 storm mode has been enabled for a few utilities whos data integrations are unstable or offline. (this freezes their data so it does not zero out after the usual time frame {one hour with stage 1 active} and will only change when a fully successful data integration update has been completed. )

  4. monitoring Aug 31, 2021, 01:48 PM UTC

    Stage 1 storm mode is still active system wide. Stage 2 storm mode is still active for a subset of utilities that are severally impacted by Hurricane Ida UK data integrations are still disabled at this time. This will be a long event due to the complete rebuild of the affected electrical grid that is required, expect system updates every 24 hours unless something of note happens with our systems.

  5. monitoring Sep 01, 2021, 02:49 PM UTC

    Stage 1 storm mode has been disable and normal operations are resuming systemwide, other then for the subset of utilities that were severally impacted by Hurricane Ida which remain locked in Stage 2 storm mode. UK data integrations are still disabled at this time.

  6. monitoring Sep 07, 2021, 06:12 PM UTC

    Four utilities that were severally impacted by Hurricane Ida remain locked in Stage 2 storm mode. Otherwise everything else is running as normal.

  7. resolved Sep 12, 2021, 04:06 PM UTC

    All processes have returned to normal operations, storm mode has been disabled.