Postman experienced a major incident on February 3, 2023 affecting Postman Platform on Desktop, lasting 5h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 03, 2023, 01:55 PM UTC
We are investigating an issue where our users are not able to login to Postman for Windows app v10.9.0. This version was made available for download at 8:50 AM UTC and was disabled at 1:30 PM UTC when we were made aware of this issue. We are working on the final resolution for this issue.
- identified Feb 03, 2023, 02:36 PM UTC
We are working on fixing the issue. Meanwhile, if you are impacted because of the issue, please do the following steps: - Sign out from the blank app via the user profile dropdown on the top right - Download Postman again from our website https://postman.com/downloads (we’ve removed the faulty app from the website) - Install and log in again.
- identified Feb 03, 2023, 04:55 PM UTC
We have the fix ready and will be rolling it out soon.
- monitoring Feb 03, 2023, 06:18 PM UTC
The fix is rolled out. Please update the app and sign in again.
- monitoring Feb 03, 2023, 06:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 03, 2023, 07:07 PM UTC
This incident has been resolved.