POS Portal incident

Service Alert - Hurricane Michael

Notice Resolved View vendor source →

POS Portal experienced a notice incident on October 10, 2018 affecting Portal Access and POS Portal API and 1 more component, lasting 20d 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2018, 04:02 PM UTC
Resolved
Oct 30, 2018, 08:13 PM UTC
Duration
20d 4h
Detected by Pingoru
Oct 10, 2018, 04:02 PM UTC

Affected components

Portal AccessPOS Portal APIUPS Shipping - Third Party APIFedEx Shipping - Third Party API

Update timeline

  1. monitoring Oct 10, 2018, 04:02 PM UTC

    Dear Valued Client, We have received notification from both carriers, UPS and FedEx regarding the precautions they are taking in regards to Hurricane Michael. We have included a link to both service alerts below for additional details. Please note, this does not impact POS Portal, and we will continue to ship all packages without interruption; however, based on the shipping region of your order, you may experience delivery delays in some areas of the country. UPS: https://www.ups.com/us/en/service-alerts.page?id=alert1 FEDEX: https://www.fedex.com/en-us/service-alerts.html

  2. resolved Oct 30, 2018, 08:13 PM UTC

    This incident has been resolved.